Updated on: Mar 6, 2014
Privacy policy
Powerco and its affiliates ("Powerco", “us”, “our” or
"we") are dedicated to protecting the privacy rights of our users
("users" or "you"). This Privacy Policy (the “Policy”)
describes the ways we collect, store, use, and manage the information,
including personal information, that you provide or we collect in connection
with our websites, including the Trulon video game site (the “Sites”) or any
Powerco game provided on a mobile platform (for example, iOS and Android)
(collectively, the "Service"). Please note that the scope of this
Policy is limited to information collected or received by Powerco through your
use of the Service. Powerco is not responsible for the actions of third party
people or companies, the content of their sites, the use of information you
provide to them, or any products or services they may offer. Any link to those
sites does not constitute our sponsorship of, or affiliation with, those people
or companies.
By using the Service, you are expressing your agreement to this
Policy and the processing of your data, including your personal information, in
the manner provided in this Policy. If you do not agree to these terms, please
do not use the Service.
If you have questions or concerns about our privacy policy or
practices, please contact us at support(at)kyygames.com.
Information Collection
and Use
Powerco collects information as described below. Powerco’s
primary goals in collecting and using information is to create your account,
provide Services to you, improve our Service, contact you, conduct research and
create reports for internal use. We may store information and equipment on
servers located in the United States, Finland and other countries.
In order to use your community forum, you must register and
provide a username, password and email address.
Powerco’s Sites
While you are browsing Powerco’s Sites, your computer’s
operating system, Internet Protocol (IP) address, access times, browser type
and language and referring Web site addresses may be logged automatically. We
may use this information to monitor, develop and analyze your use of the
Service. In addition, we may ask you to submit and we may process data that is
personal to you, including but not limited to your name, profile photo, gender,
age or birthday, links to your profiles on social networking websites and other
third party sites, user names and e-mail and mail addresses. We may use this
information to create a user profile and provide you services. We may use your
email address to contact you about your experience with Powerco Sites and
notify you about company news and promotions. Your gender and birthday may be
used to analyze user trends and target certain promotions. Your postal address
may be used if we have merchandise or other physical promotional materials that
we want to send to you. If you no longer wish to receive these types of
promotional materials, you may opt-out from receiving them at any time by
emailing us at support(at)kyygames.com.
Forums/Private Messages
Our Web site offers publicly accessible blogs, private
messages, or community forums. You should be aware that any information you
provide in these areas may be read, collected, and used by others who access
them. To request removal of your personal information from our blog or
community forum, contact us at support(at)kyygames.com. In some cases, we
may not be able to remove your personal information, in which case we will let
you know if we are unable to do so and why.
iOS and Android
Platforms
When you use any of the Powerco games or applications on a
mobile platform, we may collect and record certain information such as your
unique device ID (persistent / non-persistent), hardware type, media access
control (“MAC”) address, international mobile equipment identity (“IMEI”), the
version of your operating system (“OS”), your device name and your location
(based on your Internet Protocol (“IP”) address). This information is useful to
us for troubleshooting and helps us understand usage trends.
We may collect your location based information for the purpose
of providing you with the correct version of the application. We will not share
this information with any third party. If you no longer wish to allow us to
track or use this information, you may turn it off at the device level. Please
note, the application may not work properly if we are unable to tell where you
are coming from (Country specific).
Customer Service
We may collect your email address when you contact our customer
service group and we may use that email address to contact you about your
gaming experience with Powerco games and notify you about company news and
promotions. If you no longer wish to receive certain email notifications you
may opt-out at any time by following the unsubscribe link located at the bottom
of each communication or by emailing us at support(at)kyygames.com.
Push Notifications
We may occasionally send you push notifications through our
mobile applications to send you game updates and other service related
notifications that may be of importance to you. You may at any time opt-out
from receiving these types of communications by turning them off at the device
level through your settings.
Other Collection
We may also acquire information from you through (1) your
access and participation in message boards on the Service, (2) your
participation in surveys regarding the Service or (3) your participation in a
sweepstakes or contest through the Service.
We may provide you the opportunity to participate in a
sweepstakes or contest through our Service. If you participate, we will request
certain personal information from you. Participation in these sweepstakes and
contests are voluntary and you therefore have a choice whether or not to
disclose this information. The requested information typically includes contact
information (such as name and shipping address), and demographic information
(such as zip code).
We use this information to notify winners and award prizes, to
monitor traffic or personalize the Service. We may use a third party service
provider to conduct these sweepstakes or contests; that company is prohibited
from using your users’ personal information for any other purpose.
Cookies
A cookie is a small text file that we transfer to your computer
and/or device, to identify a user's computer/device and to "remember"
things about your visit, such as your preferences or a username and password.
Information contained in a cookie may be linked to your personal information,
such as your user ID, for purposes such as improving the quality of our
Service, tailoring recommendations to your interests, and making the Service
easier to use. You can disable cookies at any time, although you may not be
able to access or use features of the Service.
Clear Gifs (Web
Beacons/Web Bugs)
We or our third party tracking utility partner may employ a
software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help
us better manage content on our site by informing us what content is effective.
Clear gifs are tiny graphics with a unique identifier, similar in function to
cookies, and are used to track the online movements of Web users. In contrast
to cookies, which are stored on a user’s computer hard drive, clear gifs are
embedded invisibly on Web pages or e-mails and are about the size of the period
at the end of this sentence. We may associate this information with your IP
address or device identifier but do not tie the information gathered by clear
gifs to our customers’ personal information.
Mobile Analytics
We use mobile analytics software to allow us to better
understand the functionality of our Mobile Software on your device. This
software may record information such as how often you use the application, the
events that occur within the application, aggregated usage, performance data,
and where the application was downloaded from. We do not link the information
we store within the analytics software to any personal information you submit
within the mobile application.
Third Party Services
Our services may contain third party tracking tools from our
service providers, examples of which include Flurry from Yahoo! and Google
Analytics. Such third parties may use cookies, APIs, and SDKs in our services
to enable them to collect and analyze user information on our behalf. The third
parties may have access to information such as your device identifier, MAC
address, IMEI, locale (specific location where a given language is spoken),
geo-location information, and IP address for the purpose of providing their
services under their respective privacy policies. Our privacy policy does not
cover the use of tracking tools from third parties. We do not have access or
control over these third parties.
Please refer to our list of analytics partners within the
Services and for more information on how to opt out at: http://www.trulonuniverse.com/partner-opt-out.
How We Use Information
We use information collected through our Service for purposes
described in this Policy or disclosed to you in connection with our Service.
For example, we may use your information to:
●
create game accounts and allow users to play our games;
●
operate and improve our Service;
●
understand you and your preferences to enhance your
experience and enjoyment using our Service;
●
respond to your comments and questions and provide
customer service;
●
provide and deliver products and services you request;
●
send you related information, including confirmations,
invoices, technical notices, updates, security alerts, and support and
administrative messages;
●
communicate with you about promotions, rewards,
upcoming events, and other news about products and services offered by Powerco
and our selected partners;
●
enable you to communicate with other users; and
●
link or combine it with other information we get from
third parties, to help understand your preferences and provide you with better
services.
Disclosure of Your
information
Powerco does not share your personal information except as
approved by you or as described below:
●
With your consent, for example, when you agree to our
sharing your information with other third parties for their own marketing
purposes subject to their separate privacy policies. If you no longer wish to
allow us to share your information with third parties, please contact us at
support(at)kyygames.com. If you no longer wish to receive such
communications from third parties, please contact that third party directly.
●
Powerco may engage other companies and individuals to
perform services on our behalf. Example of these services include analyzing
data and providing customer support. These agents and service providers may
have access to your personal information in connection with the performance of
services for Powerco.
●
We may release your information as permitted by law,
such as to comply with a subpoena, or when we believe that release is
appropriate to comply with the law; investigate fraud, respond to a government
request, enforce or apply our rights; or protect the rights, property, or
safety of us or our users, or others. This includes exchanging information with
other companies and organizations for fraud protection.
●
Powerco may share your information in connection with
any merger, sale of our assets, or a financing or acquisition of all or a
portion of our business to another company. You will be notified via email
and/or notice on our site of any change in ownership or users of your personal
information.
●
We may share aggregate or anonymous information about
you with advertisers, publishers, business partners, sponsors, and other third
parties.
Changes to the Policy
We may update this privacy policy to reflect changes to our
information practices. If we make any material changes we will notify you by
email (sent to the e-mail address specified in your account) or by means of a
notice on this Site prior to the change becoming effective. We encourage you to
periodically review this page for the latest information on our privacy
practices.
Security
Powerco takes reasonable measures to protect your information
from unauthorized access or against loss, misuse or alteration by third
parties.
Although we make good faith efforts to store the information
collected on the Service in a secure operating environment that is not
available to the public, we cannot guarantee the absolute security of that
information during its transmission or its storage on our systems. Further,
while we attempt to ensure the integrity and security of our network and
systems, we cannot guarantee that our security measures will prevent
third-party “hackers" from illegally obtaining access to this information.
We do not warrant or represent that your information will be protected against,
loss, misuse, or alteration by third parties. No method of transmission over
the Internet, or method of electronic storage, is 100% secure, however.
Therefore, we cannot guarantee its absolute security.
Access to Personal
Information
If your personal information changes, or if you no longer
desire our service, you may correct, update, or delete inaccuracies by making
the change within your account settings or by contacting us at
support(at)kyygames.com. We will respond to your access request within 30
days.
Data Retention
We will retain your information for as long as your account is
active or as needed to provide you services. If you wish to cancel your account
or request that we no longer use your information to provide you services,
contact us at support(at)kyygames.com. We will retain and use your information
as necessary to comply with our legal obligations, resolve disputes, and
enforce our agreements.
Our Policy Regarding
Children
We do not knowingly collect or solicit personal information
from anyone under the age of 13 or knowingly allow such persons to use our
Service. If you are under 13, please do not send any information about yourself
to us, including your name, address, telephone number, or email address. No one
under the age of 13 may provide any personal information. In the event that we
learn that we have collected personal information from a child under age 13, we
will delete that information as quickly as possible. If you believe that we
might have any information from or about a child under the age of 13, please
contact us at support(at)kyygames.com.
Opting Out of Marketing
You may opt-out of receiving promotional emails from us by
following the instructions in those emails by emailing us at
support(at)kyygames.com. If you opt-out, we may still send you
non-promotional emails, such as emails about your accounts or our ongoing
business relations.
International Transfer
We may transfer information that we collect about you to
affiliated entities, or to other third parties across borders and from your
country or jurisdiction to other countries or jurisdictions around the world.
Please note that these countries and jurisdictions may not have the same data
protection laws as your own jurisdiction, and you consent to the transfer of
information to the U.S. and the use and disclosure of information about you,
including personal information, as described in this Policy.
Contact Information
Lillbacka Powerco Oy (Business ID 1015405-4),
Kivihuhdantie 34, FI-62300 Härmä, Finland.
If you have any questions about this Policy, please contact us
at support(at)kyygames.com.